Branchwise Support
Branchwise keeps tree profiles, photos, branch markers, session plans, decisions, outcomes, voice notes, and exports in a local archive on your iPhone. This page explains the available support paths and common permission and processing issues.
Getting started
- Open Bench and create a tree profile with a name and a reference photo.
- Use Visual Baseline & Photos to add Front, Back, Left Side, Right Side, Top, or a named custom viewpoint.
- Open a photo’s Branch Map to place and name branch markers.
- Use Plan a Session to record an intended action, reason, expected signal, and session notes.
- Use Pre-cut Review, Actual Work, Replay, and Outcome Review to keep the plan, work performed, later photos, and review distinct.
Permissions
- Camera: used to capture tree and progress photos and to align a later view with an earlier photo.
- Photo Library: used when you choose an existing tree or progress photo.
- Microphone: used only when you record a voice note.
- Speech Recognition: used to transcribe an optional English session note. On-device recognition is preferred; if it is unavailable, the app asks before using network speech recognition.
Branchwise does not request location, notifications, Bluetooth, health data, or account credentials. You can change the available permissions in iOS Settings.
Online processing
Online processing is optional. Before sending, Branchwise shows the text and selected photos. Image copies are compressed to a maximum dimension of 1600 pixels and stripped of EXIF and GPS metadata; originals remain on the device. Processing can organize a note, interpret an archive search, extract a possible species label from supplied evidence, organize confirmed Decision Sheet text, suggest cross-view branch links, or compare visible changes between two selected photos.
If a request fails, keep the original note and local archive; retry from the relevant screen when a network connection is available. Generated responses can be reviewed and edited before they become part of a confirmed record.
Exports and sharing
Use Create Decision Sheet to choose which photos, markers, confirmed decisions, questions, comparisons, and outcomes to include. Previewed PDFs are saved locally. Tapping Share opens the iOS system share sheet; Branchwise does not choose or publish the destination.
Deleting data
Settings provides controls for deleting processing metadata, saved exports, a tree and its associated local records, or all app data. Deleting local data cannot recall material already processed by an external service or Apple’s speech service. iOS backups may contain app data according to your device settings.
Contact support
Email support@branchwise.com with a concise description of the issue, the screen where it occurred, your iOS version, and the Branchwise version shown in Settings. Do not include private tree photos, audio, or notes unless they are necessary and you are comfortable sharing them.